FAQ

Who are you?
SMASHING DEALS is an online store that sells console video games. we aim to offer you the best online deals possible on video games, to do this we offer our top 5 video games which changes on a weekly basis.

We believe that our customer service is second to none and we hope you will too.

Becoming a customer of SMASHING DEALS gives you;
- Access to our top 5 video games of the week.
- Fast shipping service via Royal Mail.
- Excellent customer service.

We believe our site is easy to browse and user friendly, this gives you the chance to buy with confidence, maybe as a first time internet buyer.

Our superb inventory of game deals at low prices and excellent customer service allows you to buy with increased confidence.

We are strongly committed to making SMASHING DEALS even better in the future.

Where do you deliver to?
We deliver to all of UK except the Highlands and Islands.
What are your terms of delivery?
Delivery is calculated at the time of checkout.
We aim to dispatch items within 24-48 hours.
Items can take 3 – 5 days to be delivered.
The Delivery Date specified is an estimate only. We are not responsible for delivery time. This information is provided by the carrier and excludes weekends and bank holidays.
Note that delivery times may vary, particularly during peak periods.
What video game formats do you sell?
All video games offered are either Region Free or PAL. Below is a guide to the different guide formats.

Region Free means that the game will play on any version of the console.

PAL means that the game will only play on UK or Australian consoles.

A game I want is not displayed on your site?
Well, that means that it isn’t in the deals of this week, however there are 2 things you can do:

Go to the ‘contact’ page and drop us an e-mail about the game and we will get back to you with a price quote.

OR

You could check back next week to see if the game is selected that week.

I've got more questions, who do I talk to?
We are always willing to assist you, so simply go to the ‘contact’ page and drop us an e-mail. We aim to get back to you within 24 Hours.
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.